Statement of Services

Last Updated: 01 May, 2026

1. About Ezy Rental

This document is provided by EZY Rental Equipment Pty Ltd, Ezy Rental Aus Pty Ltd, and EZY Rental AUS Pty Ltd (collectively “Ezy Rental”). We provide commercial equipment rental solutions to contractors and businesses across Australia.

2. Our Service Model: Rent-to-Own

Ezy Rental operates a specialized rent-to-own model for business equipment.

Procurement: We purchase equipment directly and rent it to contractors under a fixed-term rental agreement.
Ownership: At the conclusion of the agreed rental term, ownership of the equipment transfers to the client.
Commercial Purpose: Our services are strictly for commercial and business use and are not intended for personal, domestic, or household purposes.

3. Credit Assessment & Reporting

While we do not provide traditional consumer loans or credit contracts, we perform due diligence to ensure the suitability of our rental agreements.

Credit Checks: We utilize credit reporting agencies, specifically Equifax, to assess customer eligibility and creditworthiness where required.
Manual Review: All final approval decisions are manually reviewed by our team to ensure accuracy; we do not rely solely on automated decision-making systems.
Reporting of Defaults: Ezy Rental may report payment defaults to credit reporting bodies if accounts become significantly overdue and reasonable attempts at resolution have failed.

4. Regulatory Status Disclosure

Ezy Rental provides equipment rental services under a hire-purchase/rent-to-own commercial framework.

ACL Status: Because we do not provide regulated consumer credit products or personal loans, we do not currently hold an Australian Credit Licence (ACL).
AFCA Status: As we do not provide regulated financial or credit services, we are not currently members of the Australian Financial Complaints Authority (AFCA).

5. Dispute Resolution & Complaints

We take all client concerns seriously. If you have a query or complaint regarding our services or how we handle your data, please contact us:

Email: admin@ezyrental.com.au
Response Time: We aim to acknowledge and respond to all complaints within 5 business days.